FAQs

  • Psychotherapy is a type of mental health treatment that allows you to explore your current challenges and symptoms, identify the root causes or contributing factors, learn resources, and develop strategies to improve symptom management and overall daily functioning. Psychotherapy can take many different forms depending on the therapeutic modalities used (i.e., CBT, DBT, Narrative, Psychodynamic, etc.). If you are interested in learning more about our approach, please call or email us for more information.

  • We believe anyone can benefit from having a safe space to discuss their challenges, whether present or past, and learn new strategies for coping.

  • Working with the right therapist is an important part of the therapeutic process. Finding a therapist you feel comfortable with allows you to build a strong alliance and more fully explore your challenges and work towards your goals.

    If you are unsure of who would be a good fit for you, schedule a 15 minute telephone consult to speak with the therapist before booking. Doing a free consultation with a therapist provides you the opportunity to get a feel for personality fit, as well as to inform the the therapist of your challenges and goals for the therapeutic process, which helps the therapist ensure they have the appropriate skills to assist you.

  • The first session in the psychotherapy process involves the therapist getting to know you and your world (i.e., background, work or school, relationships with others, past and present experiences, current challenges, impact of symptoms, methods of coping, goals, etc.). As a result, the first session can feel more structured and involve the therapist asking more questions. If you do not have previous experience in therapy, it is common to feel anxious or nervous in the first session. That is ok. You do not need to rush to difficult topics, take your time building your comfort and developing an alliance with your therapist.

  • The length of the therapeutic process differs across individuals. Some are looking for a solution-focused approach over a few sessions, some are looking for a structured CBT or DBT approach that involves a longer duration, and some are looking for long-term ongoing support. We encourage you to consider the form of support you are seeking and discuss this with your therapist in a consultation or at the beginning of the therapeutic process.

  • No. We bill you directly and provide you with a receipt to send to your insurance.

  • Sometimes. While some insurance plans cover psychotherapy, others do not. Benefits plans can vary by company and plan level (e.g., bronze, silver, gold coverage packages). We encourage you to check your benefits and coverage to see whether psychotherapy is covered through your plan.

    If psychotherapy is not covered in your plan but social work is, ask your therapist of choice about opportunities for session coverage through supervision by a registered social worker.

  • A psychotherapist uses evidence-based practices and a variety of therapeutic modalities (i.e., CBT, DBT, Narrative Therapy, IFS, ACT, etc.) to perform psychotherapy and help people with overcoming emotional, psychological, relational, and behavioural challenges. A master’s level education is required to become a psychotherapist.

    Similar to a psychotherapist, a psychologist uses evidence-based practices and can perform psychotherapy. Psychologists tend to work with more complex mental health disorders (e.g., schizophrenia, eating disorders, etc.). A psychologist can also conduct assessments and provide diagnoses, which psychotherapists cannot do. A PhD level education is required to become a psychologist.

  • We accept payments through credit card or e-transfer. Credit card information can be added to your Jane profile or provided to staff via telephone to be added to your file. E-transfers can be made to admin@alliancetherapygroup.com.